Return/ Complaint
Return
If you don't like an item or the size doesn't fit, you can return it to us free of charge. Use our returns service for a free return and conveniently download your return label.
- Please fill out the returns form. (number of returns)
- Now stick the return label on the package. Simply paste over the old label or make it unrecognisable.
- Depending on the service provider, simply hand in your return free of charge at one of the numerous branches.
Note: Keep the receipt until you have received confirmation from us that your return has been received.
Complaint
Sometimes it happens that articles have a defect or are faulty. In this case, you can send the item back to us for inspection. If the complaint is justified, we will refund your money or send you a replacement item as soon as possible. Please enclose an exact description of the defect with your return and pay for the return in advance.
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- No additional VAT or duty charges requested on delivery by our carrier.
- Delivery within 3-6 working days.
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Tennis-Point Europe GmbH
Running Point
Hans-Böckler-Str. 29-35
33442 Herzebrock-Clarholz
Germany
Contact
Running Point
Hans-Böckler-Str. 29-35
33442 Herzebrock-Clarholz
Germany
Contact
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